Terms & Conditions

Last Updated: October 2026

1. Acceptance of Terms

By using the Trading Matrix website and services, you agree to these Terms & Conditions to the extent permitted by applicable law. If you do not agree, please do not use the website or services.

2. Services

Trading Matrix provides the following services:

  • Trading education
  • Trading coaching
  • Educational programs and resources
  • Scheduled consultations and customer support

3. Service Limitations

Educational outcomes and results depend on individual circumstances. No trading results or financial outcomes are guaranteed.

4. Customer Responsibilities

You agree to:

  • Provide accurate information
  • Cooperate appropriately with our services
  • Use the website and services lawfully
  • Maintain safety and follow reasonable service instructions

5. Appointments

Appointments are scheduled based on availability. Cancellations and rescheduling may be handled in accordance with our general scheduling practices.

6. Fees and Payment

Prices and payment terms are communicated to customers as applicable to the services requested.

7. Communications

We may communicate with you through:

  • Email
  • Telephone
  • Text
  • Website chat

Communications may include inquiries, appointments, customer support, and service updates.

8. Text Messaging Terms

If you provide your mobile phone number and consent to receive text messages from Sharpe Coach LLC, you agree that we may send text messages related to your inquiries, requested services, appointments, customer support, service-related updates, and, where separately authorized, promotional or marketing communications.
  • Message frequency varies based on your interactions with us and the services you request.
  • Message and data rates may apply.
  • You may opt out of text messages at any time by replying STOP to the message. After you send STOP, you may receive a confirmation message and will no longer receive text messages from us unless you provide consent again.
  • For assistance, reply HELP or contact us using the contact information below.
  • Consent to receive marketing text messages is not a condition of purchasing goods or services.

9. SMS Opt-In and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt unauthorized access
  • Introduce malicious code
  • Abuse or interfere with the website
  • Impersonate others

11. Intellectual Property

Brand materials, text, graphics, photographs, and website content are owned or licensed by Sharpe Coach LLC and are protected by applicable intellectual property laws.

12. Third-Party Services

Third-party services may have their own terms and privacy policies. We are not responsible for the terms or practices of third-party services.

13. Disclaimer

Trading Matrix provides educational information only. We do not guarantee trading results, financial performance, or investment outcomes.

14. Limitation of Liability

To the extent permitted by applicable law, Sharpe Coach LLC's liability is limited in connection with the use of the website and services.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify Sharpe Coach LLC in connection with certain claims arising from your use of the website and services.

16. Changes to Terms

We may update these Terms from time to time. The Last Updated date will change when the Terms are revised.

17. Governing Law

These Terms will be governed by applicable law. Any specific governing-law or venue provisions applicable to a particular service agreement may be stated separately in that agreement.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

19. Entire Agreement

These Terms, applicable service agreements, and the Privacy Policy govern use of the website and services where applicable.

20. Privacy Policy

Please review our Privacy Policy.

21. Contact Us

Sharpe Coach LLC (DBA Trading Matrix)

821 Ridgelawn Trail

Batavia, IL 60510

United States

support@tradingmatrix.com

+1 (312) 399-4100